The performance Prism: The scorecard for measuring and managing business success
Type
Book
Authors
ISBN 10
0273653342
Category
Publication Year
2002
Publisher
Prentice Hall , United States
Pages
393 p.
Subject
Management
Abstract
The performance prism has helped to transform the management systems and has been greater insight leading to focused actions delivering tangible benefits. It is divided into 12 chapters. Chapter I is measuring and managing performance in the 21st century, followed by the measurement mantra, managing with measures, managing stakeholder relationships-the business issues, the performance prism framework, managing investor relationships with measures, managing customer relationships with measures, managing employee relationships with measures, managing supplier and alliance relationships with measure, managing regulator and community relationships with measures, the perfomance prism in practice, and the last chapter is getting started on the journey.
Description
Includes Appendix, illustrations, tables, and index
Number of Copies
9
