Resolving Conflict: Learning How You Both Can Win and Keep Your Relationship (A Life Skills Series Book)
By Dale R. Olen.
Description
Under every conflict lies unmet needs. Recognize the power of needs in your relationships and what to do when those needs are not being met. Resolve conflicts by communicating accurately; arming yourself with special beliefs; and taking definite action toward the other person. - from Amzon
ISBN(s)
1565830121, 9781565830127